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testeven
‎05-06-2020
Cisco Employee
I currently work as a PDI Technical Advisor on the Collaboration Team. Before I was a Customer Support Engineer in TAC. Expertise: Collaboration, CUCM, CUC, IM&P, Jabber, CME, CUE, IP phones.
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15 Accepted Solution
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Member since ‎12-03-2004
837
Posts
1050
Helpful
136
Solutions
Certifications
Cisco Customer Success Manager (CSM) certification
Cisco Customer Success Manager (CSM) certification
Cisco Customer Success Manager (CSM) certification
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Design Associate (CCDA)
Cisco Certified Design Associate (CCDA)
Cisco Certified Design Associate (CCDA)
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Re: Platform configuration disk for MCS-7825-I3

Created by in IP Telephony and Phones
08-06-2008
08-06-2008
Hi! The only way to get this SW is placing a CD request and you need to follow the next procedure: G...

Re: Deploying VoIP and QoS

Created by in IP Telephony and Phones
08-06-2008
08-06-2008
Hi! You will need to apply QoS on LAN and WAN. If the phone marks the packets, all the devices on th...

Re: Change where messages are delivered

Created by in Unified Communications Infrastructure
08-06-2008
08-06-2008
Hi! Unity does not have a mechanism to send messages to adifferent folder. It will send them to the ...

Re: CDR Date & Time conversion

Created by in IP Telephony and Phones
08-06-2008
08-06-2008
Are you getting any error message?I guess you are using the User Reports--> Individual, can you plea...

Re: Can we change the volume (decibel) level of the outbound cal

Created by in IP Telephony and Phones
08-06-2008
08-06-2008
Hi! You can use the following command on voice ports that receive external calls: ------------------...

Re: where and how to use translation profiles

Created by in IP Telephony and Phones
08-06-2008
08-06-2008
Hi"Voice translation rules are associated with voice translation profiles. Using a voice translation...

Re: CDR Date & Time conversion

Created by in IP Telephony and Phones
08-06-2008
08-06-2008
Hi! Check this link: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00...

Re: auto attandent

Created by in Unified Communications Infrastructure
06-19-2008
06-19-2008
What do you mean by the AA doesn't work? Does the call reach Unity? Are you able to hear the greetin...

Re: auto attandent

Created by in Unified Communications Infrastructure
06-18-2008
06-18-2008
Hi! To configure AA you will need to create Call Handlers on CUC. Basically you will have a CTI RP o...

Re: CME SRST version for CallManager

Created by in IP Telephony and Phones
06-18-2008
06-18-2008
Probably you can check the CME compatibility matrix. This one is for 4.0: http://www.cisco.com/en/US...

Re: Line and Speed Dial modifications: "Update failed" on 7961

Created by in IP Telephony and Phones
06-18-2008
06-18-2008
Hi! Is this a SIP phones? Can you check this bug CSCsh71913?

Re: Unity Bulk edits

Created by in IP Telephony and Phones
06-18-2008
06-18-2008
Hi! Check the Bulk Edit Tool, you can do a query of the subscribers you want to change and then modi...

Re: CME 2801 and UC 520

Created by in Unified Communications Infrastructure
06-16-2008
06-16-2008
Hi! Treat the UC500 as another CME. You will need to have connectivity between both routers and setu...

Re: CCM 4.1 ad hoc conference drops first participant

Created by in Other Collaboration Subjects
06-16-2008
06-16-2008
Hi! It could be caused by a codec issue. Check what codecs are you using between regions. Remember t...

Re: Unity 5.x on Dell?

Created by in Unified Communications Infrastructure
05-28-2008
05-28-2008
When installing servers you must choose one from Supported HW list, if it's not then don't install i...
Public Statistics
Date Registered ‎12-03-2004 12:11 PM
Date Last Visited ‎05-06-2020 12:33 AM
Total Messages Posted 837
Total Helpful Votes Received 1050
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Helpful Votes From