Jose,The SPA525G(2) phones support call recording feature. Once enabled a soft button to record the ...

Jeff,Please email me at rbordner@cisco.com and I'll attach a PMF that plays ring back tone as the ca...

Jeff,Thanks for confirming the call-waiting tone is operating correctly. I will have to check with p...

Hi Ian,Thank you for raising awareness to this issue. You posted this in the Small Business UC320W f...

Hi Greg,The MWI light on each phone is handled by the UC320W via SIP NOTIFY messages.Couple points:C...

Hi Gregory,The admin access to the phones is disabled when provisioned and used with the UC320W syst...

Matthew,I did receive your email with the attached backup file and I'm reviewing the AA prompt files...

Hi James,I would suggest opening a support call with Cisco Small Business Support. The support team ...

Hi, I emailed you at mdube@progel.ca for a backup of your UC320W configuration. Please look and repl...

Hi Edward,Thanks for your feedback on the different schedules for Call Routing, AutoAttendant, and C...

Hi Jeff,More information on "PMF" can be found in this online document:https://supportforums.cisco.c...

Jonathan,The Cisco WRV180 has a SIP alg feature in the firmware: Here is a link:http://www.cisco.com...

Hi,The UC320W allows the configuration and prompts including VM to be saved to a locally connected U...

Hi Jeff,Do the users hear a call waiting tone when they are on an active call and a new call comes i...