Below is our current simple UC setup. Call center with 3 agents who pickups call on queue via using Cisco Finesse & physical ip phone.
UCCX 12.5
CUCM 12.5
We have a scenario as below
Caller calls call center hotline/pilot line --> Agent A answers cal...
Hi All,
We have ordered the C8300-1N1S-4T2X and T2 license has been installed & registered with Smart Account, using CSSM. However we need to bring the box offline without internet for our production environment. Below is our licenses activated.
C83...
Hi All,
We have two physical units of c9800 configured with RMI+RP ip address, & connected back2back on their RP port.
We were trying to test failover scenario by unplugging the uplink trunk port to our switch.
1. It failover successfully, ie stan...
Hi All,
WLC 9800 17.6.4
How we do configure Mobility Group on a WLC HA setup?
We have two units of WLC configured as HA with RMI+RP, thus we manage WLC on a single WLC active ip address & config is auto replicated to standby WLC.
Is peer mobility ...
Hi All,
We are due to migrate WLC2504 along with APs to new 9800WLC setup.
Based on the backup file preshared key configured is in this format.
config wlan security wpa akm psk set-key hex encrypt 1 b86d3329e44d59d45b3702def381431e 379eb848c2e12fa...
Noted & agree on that. But unfortunately the Telcos in our country does not YET have SIP trunk service. So that would be out of the question.At the mean time our customer is asking us for a justification of moving to E1, as it incur quite a high cost...
HiThanks for your input.And yes I have been trying out the informacast, that said so far I am able to broadcast send to the speaker phones,my question is:-Whether it is possible to broadcast continuous ring until the user picks up the phone INSTEAD o...
Thanks Jaime for the confirmation! Turns out the customer have a total of 12 or more hunting lines from the Telco our ISR voice gateway was not spec for such a capacity.Do people normally upgrade to E1 for such setup moving on IP PBX
