As a kid in Bulgaria, Stoyan liked to call random telephone numbers and then talk for hours. His father was an engineer in the former national telco and his mother was working as a teacher.
In an unforeseeable twist of events, Stoyan ended up as a Systems Engineer doing Cisco Collaboration projects and in 2009, he passed his CCIE Voice lab at the first attempt. He also became a Cisco Certified Systems Instructor and was teaching official Cisco Voice courses for some years. It was time for Stoyan to face his fate: he had failed his rebel teenage goal not to follow in the professional footsteps of his parents.
In 2012, he moved from Sofia to Vienna, Austria. Stoyan is currently helping customers in areas from Webex, traditional Cisco telephony and video to contact center environments.
His office morning routine involves checking the MAU stats for his customers and obsessively going through all the “What’s New…” articles on help.webex.com in case something changed while he was sleeping. In his free time he opens TAC cases for fun.
As a kid in Bulgaria, Stoyan liked to call random telephone numbers and then talk for hours. His father was an engineer in the former national telco and his mother was working as a teacher.
In an unforeseeable twist of events, Stoyan ended up as a Systems Engineer doing Cisco Collaboration projects and in 2009, he passed his CCIE Voice lab at the first attempt.