Hector Riesco Morales
Beginner
Beginner
Member since ‎04-14-2010
‎10-02-2019

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  • 42 Posts
  • 0 Solutions
  • 5 Helpful votes Given
  • 10 Helpful votes Received
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Hello, I am currently working with a CUCM-SRTP environment. I would like to know if UCCX 11.5 supports also SRTP.   Thanks, Héctor
Hello everybody, I just installed Cisco Prime Assurance 9.5 three months ago and I have a couple of doubts regarding its capabilities. Can you help me? 1) We are trying to get reports of all the extensions. Those assigned to a device profile (for Ext...
Hello all,I am facing an issue when trying to upgrade from CUCM 7.1.5.30000-1 to 9.1(2) over UCS following the jump upgrade procedure.I have installed 7.1.5 CUCM software on the UCS using the 9.1(2) ova. (two nodes cluster), and after that restored t...
Hello, I am currently trying to configure this functinoality on UCCX 8.5.1: If a caller rings back within 30 minutes, I would like him to be transferred to the same agent that handled the previous call if it is in Ready State. Otherwise it should be ...
Hello, I would need some fresh ideas about this issue...I am configuring a new UCCX 8.5.1 installation. My client is requesting me the following behaviour, which I think breaks ACD rules. But it has to work this way.When a new call arrives it has to ...
Community Statistics
Member Since ‎04-14-2010 02:26 AM
Date Last Visited ‎10-02-2019 02:03 AM
Posts 42
Total Helpful Votes Received 10
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