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joshuamarsh
‎10-09-2017

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Member since ‎08-16-2004
124
Posts
30
Helpful
0
Solutions

Pause In Speed Dials Impossible?

Created by in Other Collaboration Subjects
12-06-2005
12-06-2005
I'm having a hard time believing that there is no way to pause in a speed dial (so users can save a ...

Re: Supervisor Control of # of Available Queue Slots

Created by in Contact Center
08-16-2005
08-16-2005
Thanks, Tim. Although I can't do that exactly (Express doesn't have skills), it did give me an idea ...

Re: IPCC Express Standard and Attendant Console

Created by in Contact Center
08-08-2005
08-08-2005
We have been doing this for a while. The one problem we have found is that when an off-net caller is...

Brand of Emergency/Elevator Phone to work w/ VG248s?

Created by in Other Collaboration Subjects
04-07-2005
04-07-2005
We are currently moving our Ramtel emergency phones from our legacy PBX to our VG248 analog gateways...

Need Help Finding Number of Zero Duration Calls for CTI Route Point

Created by in Other Collaboration Subjects
01-05-2005
01-05-2005
I have the log calls of zero duration flag set, but am not seeing how I can view the number of calls...

7960 Phone Load/Shared Line Appearance

Created by in Other Collaboration Subjects
12-06-2004
12-06-2004
We have an office which has multiple DNs shared on multiple phones. The users in this office report ...

Unity Failover Per User Licensing

Created by in Unified Communications Infrastructure
09-23-2004
09-23-2004
We are currently running Unified Messaging on Unity 4.04 without failover. I am looking at putting a...

Re: Can an end user change the prompts by dialing into the IVR?

Created by in Contact Center
09-22-2004
09-22-2004
Rather than paying a consultant, you could always do a forum search for "evtcPromptRecorder.aef" and...
Public Statistics
Date Registered ‎08-16-2004 09:59 AM
Date Last Visited ‎10-09-2017 11:52 AM
Total Messages Posted 124
Total Helpful Votes Received 30
Helpful Votes Given To