About Dragan Ilic

Dragan Ilic · 09-27-2016

We have UCCE setup with SCCP predictive dialer for outbound calls. It seems that dialer is working slower when we have more agents in skill group - for example same campaign with 2k call records is going to be finished faster with 10 agents logged in...

Dragan Ilic · 06-25-2013

Here is setup scenario:Provider ---> SIP ---> CUBE ---> SIP ---> Call manager ---> ATA 187Working with landlines everything works OK.From mobile networks outbound calls from ATA work fine but inbound calls can't be established - mobile user keeps hea...

Dragan Ilic · 05-30-2013

Hello,does anybody know is it possible to monitor from Win basec supervisor application Linux java agent logged in client?If we try to monitor win basec CAD everything works but if we have Linux logged in agent (custom application based on Cisco java...

Dragan Ilic · 06-15-2011

How to order Cisco Mobile in CUWL Pro beside clasic CUMA and CUMC implementation? Also, can I order UCM 8.5 in CUWL and then deploy it on VMware supported platform by Cisco? Is it even possible?Nothing of this information you can't find on cisco.com....

Dragan Ilic · 07-19-2010

So, I have specific requirement from customer to build IPCC lab demofor purposses of Outbound predictive dialer only, and only that feature - no IVR, nothing else.Just wondering from someone with much more exprerience - could I build such lab solutio...

Dragan Ilic · 08-06-2020

Well - release notes for 17.3 cat 9300 should be the right place but right now it reports broken link :(I saw that feature on presentation during PVT for Enterprise networking. Lets wait release notes to be available - in case of problem i will send ...

Dragan Ilic · 07-13-2020

Hope it's not too late - just as additional info - from 17.3 version you can have functional, non-SDA embedded WLC on 9300 Catalyst, for single site deployments. HTH,Dragan

Dragan Ilic · 02-26-2016

After setting up tftp32 did you do full restore sequence so that phone start getting new firmware from your PC? Did you try with this article: http://draganchilly.blogspot.rs/2014/02/cisco-ip-phone-recovery-procedure.html BR, Dragan

Dragan Ilic · 08-25-2015

Nothing strange for this catalyst serie...you can find a lot of answers online related to that problem - I think that even cisco somewhere stated that observed utilization on 2960x series is correct and that it is normal behavior.BTW it's a huge diff...

Dragan Ilic · 04-15-2015

Can you post your dial-peer and voice translation config?BR,Dragan

Member Since	‎12-19-2006 07:25 AM
Date Last Visited	‎10-02-2020 06:26 AM
Posts	404
Total Helpful Votes Received	192

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UCCE dialer slow working campaign

ATA 187 ringing problem

Windows Sup application - monitoring Linux java agent client?

URGENT: Cisco Mobile in CUWL - how to order?

IPCC Enterprise Outbound predictive option?

Re: Wireless controller on Cisco Catalyst 9300 and 9500 Switches

Re: Wireless controller on Cisco Catalyst 9300 and 9500 Switches

After setting up tftp32 did

Nothing strange for this

Can you post your dial-peer