Sharleen Suarez
Level 1
Level 1
Member since ‎05-06-2009
‎10-06-2017

User Statistics

  • 39 Posts
  • 0 Solutions
  • 4 Helpful votes Given
  • 0 Helpful votes Received
Recent Badges
CCP Member
10 Replies
5 Replies
Certifications

User Activity

Is there a specific report for CVP in CUIC that can display counts on frequently-accessed CVP menu?Example: Option 3 is always pressed than option 1 in the 1st layer, then option 2 is always chosen than option 3 in 2nd layer of the IVR, and so on.Tha...
Can a Supervisor view the screen recording before it will be uploaded to the AQM server?
Hi,Is it possible to install Advanced Quality Manager on an MCS7816-I5 server?The data sheet of AQM requires MCS7835-I3 as the minimum requirement but comparing the processors of the two servers, it seems the MCS7816 is higher in terms of specificati...
Hi,Can meetingplace 8.5 do local web conferencing? Where can I find data sheet for this?Thanks,Sharleen
I read that wireless connection between DMP and DMM is possible but only with DMP4400G with 5.2 firmware. Does the antenna already comes when you buy the DMP or is there another part number for the antenna?Thanks!Sharleen
Community Statistics
Member Since ‎05-06-2009 09:50 PM
Date Last Visited ‎10-06-2017 04:48 AM
Posts 39