I have a new PCCE 11.6 install and I'm trying to get the deployment type to Lab Mode.  When I set the deployment I get "Error occrred.  Internal Server Error. Try again later or contact your system administrator."   I'm attaching the Tomcat error log...

I found this sample script from section 2.1.7 of the CUBE Management guide, http://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6790/gatecont/ps5640/white_paper_c11-613550_ps10536_Products_White_Paper.htmlI'm trying to add it to monitor dial...

I was asked to work on an older IPCC system today and I'm having problems fixing an issue.  The system is IPCC 6.0, IPIVR 3.5(3) and UCM 4.13sr5b.  When I dial a particular number it fails on the translation route with the following error:VRUPeripher...

Is there any documentation on how to setup Social Miner with CUPS for IM Notification?  I've tried multiple different setups but can't get it to connect, it always shows disconnected.  If someone can point me in the right direction it would be apprec...