Hi GergelyThe problem is that my customer only have E1 R2 and he won't change the protocol.Do you ha...

Hi.I am deploying an UCCE with Outbound Option but Agents wait in Reserved state more than 1 minute ...

HiI am designing an UCCE 9.0(2) with CUCM 9.1, CTIOS and CIPC (with BiB) and Calabrio but I have a q...

Hi ChintanThe News are that the issue now is in SCCP too, all my CCE have this issue.Attached the CT...

Hi ChintanOk I will ask to Cisco about that topic.Now no, it is not an outbound cmpaign. And yes the...

Hi ChintanSorry I think that I used "campaign" wrong, all my agents are inbound but I have the first...

Hi ChintanI have two campaigns, the first campaign has SCCP CIPC and in this campaign this is not ha...

HII have an issue with my UCCE 9.x. Sometimes when an agent finish a call the state changes to Not R...

Hi, We are having UCCE 9.0(2) with PG SideA(Active) and PG SideB(Idle). We are getting that mentione...

thank you Chintan, I am reading the Outbound Option Guide but I don't find any new.I hope you can he...

Hi ChintanThank you very much for your help. If you want you can check my config in my lab.Regards.

Hi ChintanThank you very much for your help. If you want you can check my config in my lab.Regards.