Hey Lise, have you checked if any logged out reason code was applied? it could also help to reveal the reason. Cheers,Martin 

Hi Trad, to disable the Finesse toasters, just log into CLI and use the following command: utils finesse toaster disable Cheers,Martin

Hi Paul, I believe that 2Ring Dashboards & Wallboards could help here.There are lots of various stats in form of KPI and or tabular format - grids. If you are interested in, more details here Thanks,Martin 

Hi Zahir, what about using the 3rd party app?One interesting choice could be the solution from 2Ring called PHONE SERVICES.This app can use a lot of sources for contact import into the various directories. Just follow the link to get more info: http:...

Hi,what about solution from 2Ring called PHONE SERVICES?Just ask for demo at http://www.2ring.com/ipps. HTH,Martin