Hi Everybody, I am working on UCCX 12.5.1.11003-511.Since I don't have the Chat enabled, therefore, I would like to remove the "Chat Icon" at the top right corner of Finesse DesktopAnybody knows how to do it?Thank you
Hi Everybody, I have installed the followingUCCX: 12.5.1.11001-348SocialMinor: 12.0(1)-37 After I configure the CCP Configuration in UCCX, with socialMinor IPit shows the following error Unable to communicate to the CCP running on the IP address(Hos...
Hi Everybody, I have installed the Smart Software Manager (SSM) on Prem(SSM_On-Prem_8-202010.iso)After finished the installation, I cannot access the web gui by https://<ip-address>:8443but i can ping and SSH the SSM IP i realize that it looks like ...
Hi everybody, Currently I am doing the Webex Teams with local CUCMThe internal connection between CUCM and Webex Team desktop client is fineHowever, if I login the Webex Teams desktop client via the Expressway.The phone service in Webex Teams desktop...
Hi everybody, Recently I am going to config a Webex Teams with CUCMthat is an internal connection between CUCM and Webex teams desktop clientCalling is fine. However, the voicemail button does not come out (attached the image)If look at the Health C...
Hi Jonathan, Thanks for the reply. Yes Oauth is involved. Just update the oAuth (set to enable) setting in CUC's Enterprise ParametersHowever, it still failed. I cannot find the document about the WebEx team on CUCAny configuration requirement for C...
I believe that is the reason
Firmware Downgrade LimitationAfter you install Firmware Release 10.3(1)SR3 on a conference phone, you cannot downgrade the firmware to a previous version.
According to
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8831/firmware/10-3-1-sr3/cs38_b_rn-8831-8831nr-1031sr3.html
Firmware Downgrade LimitationAfter you install Firmware Release 10.3(1)SR3 on a conference phone, you cannot downgr...