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Amer rajai Sha'er
‎02-19-2021
Rising star
UC Pre-sale and post-sale.
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100 Helpful Vote
50 Accepted Solution
15 Accepted Solution
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300 Helpful Vote
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50 Replies
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Member since ‎06-22-2009
1086
Posts
410
Helpful
112
Solutions

Re: Expressway Weak Cipher change 8.11

Created by in Collaboration Applications
09-06-2018
09-06-2018
Hello Justin, yes i did ran a scan, only one appeared on both Expressway E and C: SSL Medium Strengt...

Re: Expressway Weak Cipher change 8.11

Created by in Collaboration Applications
09-06-2018
09-06-2018
No One have a clue about this, wow...

Expressway Weak Cipher change 8.11

Created by in Collaboration Applications
09-05-2018
09-05-2018
Hello, I need to change the cipher on the Expressway from weak to high, but i am not sure how the fo...

Re: How to make voice gateway as vxml gateway

Created by in Contact Center
08-07-2018
08-07-2018
I think you are a little bit late with the VXML gateway, VXML gateway can be activated on 2900 or 39...

Re: Call Recording Using CUBE Media Forking

Created by in IP Telephony and Phones
07-26-2018
07-26-2018
I know it has been a couple of months for this thread but can anyone share a recording solution that...

Re: missed calls / abandoned calls

Created by in Contact Center
06-13-2018
06-13-2018
CCE or CCX?

Re: missed calls / abandoned calls

Created by in Contact Center
06-13-2018
06-13-2018
Can you please give more specifics (UCCE or UCCX) (Missed calls through agent or Queue or IVR, etc.....

Re: Number of times customer calling

Created by in Contact Center
06-12-2018
06-12-2018
Context services is a cloud based service that is free from Cisco, no additional hardware or softwar...

Re: CUIC when used with ISE users

Created by in Contact Center
06-12-2018
06-12-2018
You dont need Supervisor, any domain account can be used, you will have to let him login first into ...

Re: Number of times customer calling

Created by in Contact Center
06-12-2018
06-12-2018
The best approach for this (easy and free) is to use Context services, in this way you can track and...

Re: CUIC 11.5 Reports showing Loading View in Chrome

Created by in Contact Center
06-10-2018
06-10-2018
If Google chrome version is 67.0.3396.62 then there is a BUG, cisco TAC has a work around file for i...

Cisco UCCE SIP Dialer CUIC Agent and Skill Group Reports

Created by in Contact Center
06-10-2018
06-10-2018
All, Anyone have any report for agent or skill-group to support UCCE SIP Dialer? all the reports in ...

Re: UCCX Get Reporting Statistic - Limiting Queue Size

Created by in Contact Center
05-21-2018
05-21-2018
Esto, Forget that it is a fake queue and act as a normal queue and customer asked you to add an IVR ...

Re: UCCX Get Reporting Statistic - Limiting Queue Size

Created by in Contact Center
05-21-2018
05-21-2018
Place a fake queue on the first of the script and do a statistic based on it.

Disable Answer Machine treatment UCCX Dialer 11.5

Created by in Contact Center
05-10-2018
05-10-2018
Hello, Is it possible to disable Answer machine treatment on UCCX IVR dialer that if Answer machine ...
Public Statistics
Date Registered ‎06-22-2009 02:12 AM
Date Last Visited ‎02-19-2021 12:32 AM
Total Messages Posted 1,086
Total Helpful Votes Received 410
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