Hello, I was wondering if anyone knew of a way to connect or query to the Emergency Responder database with a phone MAC address finding the ERL it's associated to?

We have a customer that has Cisco 8811 phone and when connected to CUCM, it does a PLAR when going off hook and dials the PLAR extension. Is there a way to configure PLAR for the same 8811 SIP phone when in SRST?

Hi, I was wondering if anyone had any samples scripts utilizing the Context Service; creating new customer records and where it stores each time the customer calls in? I can't seem to find much documentation on how to set this up from the scripting ...

Hi, Our client is running version 13.2 of TMS with TMSXE and TMS Agent. They are running this on Windows Server 2008 R2 64-bit with SQL Server 2008 32-bit. We would ultimately like to get them upgraded to TMS 14.6 and migrate the database to an exter...

Hi, We are running Jabber 10.5 and our client has WebEx in the cloud and are only using it for Meeting Center, not WebEx Connect/IM services...when we launch Jabber on the iPhone using the config URL to exclude WebEx, it is still attempting to authen...