Based on the initial response, the admin shell was not up and running.    Please access the CLI via collectorlogin and then use the su command and enter the root password.    Navigate to the following directory and provide the output    cd /opt/cisco...

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Hi Andrew,   Please share with me your company name and inventory name as displayed on the SNTC Portal.    Also, there is an equipment type that can be filtered to display either chassis, modules, or power supply/fans.   From the CSPC GUI. Toggle the...

Hi Guillermo,   I hope all is well and safe for you and yours.   Thank you for the question.   Since the customer does not want to use the CCOID anymore because the CCOID is a shared ID.   The best recommendation is to create a new CCO ID/email add...