Hi There
If one of two clustered conductors is lost on the network, the client has to manually intervene to resync them, is that normal or should it be done automatically?
Many Thanks
Luke
Good Morning
One of my clients us currently having issues sharing content with on particular endpoint when in an MCU call.
The endpoint is an MX300 which I beleive comes loaded with all they keys required to view presentations.
I can confirm that co...
Hi There I have searched high and low for an answer on this including our own configuration but i just cant find the answer so I hope someone can help. I have a client who has upgraded his MCU from an 8510 to an 8710. Before the upgrade, when the con...
Hi PatrickThank you for your replyI have since discovered that the client was using a splitter to send the PC signal to a monitor for local presentations and also to the codec for VC presentations.Removing that fixed the problem!Thank you againKind R...
Try entering this commandxConfiguration Peripherals Profile TouchPanels: 0This configuration sets how many touch panels the codec should expect. Setting it to "0" will removethe "Touch panel required" warning message.
We tried this and it seems to work perfectly xconfig Video Monitors: Dual xconfig Video CamCtrlPip CallSetup Mode: Off xconfig Video SelfviewDefault Mode: On xconfig Video SelfviewDefault OnMonitorRole: Second xconfig Video SelfviewDefault Fullscreen...
