Hi Guys,   My Customer is having problem with few calls (in alleatory extension or directory number) where the side on company the User don´t hear another side. Question: what logs is more recommended to collect then to analyze this issues?. I collected the logs CallManager about RTMT, but, not is possible to be conclusive.   Thanks,   Regards,   Wilson ... View more

Hi Guys,    I installed the IP Communicator 8.6.2 in a notebook that is running the windows 10. When the User dial to Deskphone is possible to hear the User, but, the User that is using the IP Communicator not hear. When I dial of Deskphone to IP Communicator only is possible hear the audio in PC. not is possible hear audio by phone. The all tests was did in the machine configuration. Any have idea about this?   Thanks,   Regards,   Wilson  ... View more

Hi Guys,   I configured the speed dial on 8945, but, the numbers and label don´t appear in the button of IP Phone. When I press the Modify Button and try change the order (put the SD after the extension) I received the message: "Fixed Feature Buttons(s) cannot be changed. Please make sure the button number matches the relative positions in the button list".   Any have idea as solve this?   Thanks,   Regards,   Wilson ... View more

Hi Guys,   I would like know if there are interoperability between Cisco IP Communicator 8.6.6 and VM Horizon. I tried install the IP Communicator in the virtual machine and didn´t worked. I am not able to put the IP TFTP Server   Thanks,Other IP Telephony and Phones   Regards,   Wilson ... View more

Hi Guys,   My Customer is plainning put the 0800 to the Service Desk. I Know that the 0800 this is number direct dialing to extension, but, is need to translate this. The protocol used on environment is SIP. My question is: only to configure the translation rule is sufficient to work.   For example: 0800123456  0800 12345678 direct dialing textension   voice translation-rule x rule x /^0800...../ /5678/   Thanks,   Regards,   Wilson ... View more

Hi Guys,   I am tryng to configure console password on gateway and I am receiving the error message:   GW-VOZ-01(config)#enable password ?   0      Specifies an UNENCRYPTED password will follow   7      Specifies a HIDDEN password will follow   LINE   The UNENCRYPTED (cleartext) 'enable' password   level  Set exec level password GW-VOZ-01#conf t Enter configuration commands, one per line.  End with CNTL/Z GW-VOZ-01(config)#line con 0 GW-VOZ-01(config-line)#pass GW-VOZ-01(config-line)#password 7 Sh0wT1m3!ct1 Invalid encrypted password: Sh0wT1m3!ct1   Any have idea as solve this?   Thanks,   Regards,   Wilson ... View more