About Added Solucoes

Added Solucoes · 12-12-2019

Hi, Not able to add partner user to csam roles, the csam roles are disabled. Partner user is my comp...

Added Solucoes · 12-03-2019

Added Solucoes · 12-03-2019

Hi, I follow the steps in order to register customer CCO ID on SNTC portal and contract and serial n...

Added Solucoes · 11-30-2019

Hi team, I have opened a case 687995944 share that my version IMP is 11.5.1.16910-12 and the tac sen...

Added Solucoes · 10-04-2019

Hi guys, The agent pause to lunch. During the interval the finesse logout the Agent and send the not...

Added Solucoes · 08-12-2019

Hi @gorourke , Is there some forum or talk about function procedure to UCCX reports? Best regards

Added Solucoes · 07-22-2019

Hi @gorourke Thank you for answered.Now I am stepped in the Report Definition step using the guide :...

Added Solucoes · 07-22-2019

Hi team, I tried to create a new report based in the stored Procedure: sp_common_skill_csq_interval....

Added Solucoes · 07-19-2019

Hi, Customer complete register on SNTC Portal sucessfully 2 days ago. If he tries to acess SNTC port...

Added Solucoes · 05-29-2019

Ye, Tried again and now it´s working. It was not necessary to clear cache. I think this is a issue a...

Added Solucoes · 05-27-2019

SNTC portal was enabled for customer, information of devices was already uploaded about 5 days ago, ...

Added Solucoes · 04-18-2019

My user´s company is recognized on CSAM but the checkbox to select roles of CBR Admin and CBR User a...

Added Solucoes · 04-18-2019

Hi, Customer is not able to add my user´s company to CSAM. Could you check for me, pls? Thanks in ad...

Added Solucoes · 04-05-2019

Customer is not able to complete Self Onboarding registration. I got an warning message that says th...

Added Solucoes · 03-25-2019

Could you please explain the problem. I have the same

CSAM cannot add roles to partner