I have a client using a UC320 and they have asked about the voicemail forwarding feature.  They would like to be able to record an introduction to be included.The manual indicates the procedure for doing so.  In option 5 it says enter the extension n...

I have an SF200-24P running FW 1.2.7.76 and boot 1.1.0.6. I wanted to update the firmware in hopes it would help with a weird problem I'm having with a UC320 phone system so I downloaded from Cisco Sx200_FW_Boot_1.4.0.88.zip. The instructions say if...

I can now duplicate this extremely serious bug on the UC320.  System has been upgraded to 2.3.3(4), it was occurring under the previous version as well.The bug allows an outside caller to hear private conversations.Here is a description of the sequen...

I just had a client with a UC320 phone system explain this happening to him:He (client) was on the phone talking with a restaurant and making a reservation.  Another party (a plumber) had called the office main #, got the AA, and entered my client's ...

This is a bit of a follow-up to the previous post of memory issues w/ the UC540.  I had (two weeks ago) changed the Internet connection from a Time Warner with Ubee modem to an AT&T connection with an NVG589.I don't have a UC540 at my office, I use a...