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nanosynth
‎04-05-2021
Beginner
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5 Accepted Solution
30 Helpful Vote
1 Accepted Solution
10 Helpful Vote
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Member since ‎06-30-2012
163
Posts
64
Helpful
5
Solutions

UCCX 11.6 Call Consult Transfer Fails / Call Redirect Works To SAME Internal Extension In Same Script

Created by in Contact Center
06-18-2020
06-18-2020
Very difficult situation here. My UCCX script has nothing to do with agents or call queues. Starting...

Re: CCX with SMS Gateway

Created by in Contact Center
06-16-2020
06-16-2020
Any chance you can actually share what you did with the REST step and SMS? I have never used the RES...

Re: CCX with SMS Gateway

Created by in Contact Center
06-15-2020
06-15-2020
Forgot to tell you, then in the SET step right after that, I then SET a main real variable (not a DO...

Re: CCX with SMS Gateway

Created by in Contact Center
06-15-2020
06-15-2020
I have never used the REST call step, but Im interested. Anyway can you can share your code on how y...

Re: CCX with SMS Gateway

Created by in Contact Center
06-14-2020
06-14-2020
You may not be interested but maybe others might? I have done this very easily but I already had my ...

Re: Finesse has Problems with Certificate on Port 7443

Created by in Contact Center
06-11-2020
06-11-2020
I am going to add one 'quirk' here, just so anyone who has the same trouble can 'try'. The initial r...

Re: Finesse has Problems with Certificate on Port 7443

Created by in Contact Center
06-10-2020
06-10-2020
Never mind your ranking here of 'rising star'...you are a shooting star! Very nice! I looked at that...

Re: Finesse has Problems with Certificate on Port 7443

Created by in Contact Center
06-10-2020
06-10-2020
None of this applies in my case. None of it. I have just one UCCX 10.6. I have a REAL CA cert. Fines...

Re: Question about UCCX Script Exception Handling and the Exception goto step[nophi]

Created by in Contact Center
06-03-2020
06-03-2020
NICE Job Anthony, the 'clear exception' step. Its right there in front of my eyes but never thought ...

Re: Question about UCCX Script Exception Handling and the Exception goto step[nophi]

Created by in Contact Center
06-02-2020
06-02-2020

Re: Question about UCCX Script Exception Handling and the Exception goto step[nophi]

Created by in Contact Center
06-02-2020
06-02-2020
[cid:image001.png@01D6390C.824A3360][cid:image002.png@01D6390C.824A3360][cid:image003.png@01D6390C.8...

Re: convert wav G.711 to G.729

Created by in IP Telephony and Phones
06-02-2020
06-02-2020
Can anyone tell me where I can get this "agcutil.exe" program? I find it quite ridiculous that I can...

Re: Question about UCCX Script Exception Handling and the Exception goto step

Created by in Contact Center
06-02-2020
06-02-2020
It was a network issue. I had forgotten that my phones were on a different sub net than what the gat...

Re: Question about UCCX Script Exception Handling and the Exception goto step

Created by in Contact Center
06-01-2020
06-01-2020
Ok, I was able to create a variable out of nothing called of type Exception. I never knew you could ...

Re: Question about UCCX Script Exception Handling and the Exception goto step

Created by in Contact Center
06-01-2020
06-01-2020
I dont understand Anthony. I cannot do the steps you say to do below in my UCCX10.6 with CCX Premium...
Public Statistics
Date Registered ‎06-30-2012 04:55 AM
Date Last Visited ‎04-05-2021 06:02 AM
Total Messages Posted 163
Total Helpful Votes Received 64
Helpful Votes Given To