Did pulled the logs from OCS logger its quite easy to see and understand message from OCS tool and help you figure out where the problem persist and accordingly take appropriate action ... View more

Can you pull logs from OCS logger from SFB to see what exactly its happening around. Regards Nadeem Ahmed ... View more

can you please attached show tech from router  along with this output. show processes cpu sort 1min show processes cpu history show interfaces show align show interfaces summary show interfaces switching show ip cef switching statistics show ip cef switching statistics feature show ip interface show ip traffic show policy-map int show log ... View more

Hello, By default under "voice register global" the mode running is SRST. When you access and request a change on the mode using command line, the system will allow you only two options: CME or ESRT. This because the SRST mode is already running. This is the reason why whenever you change the mode to ESRST one and apply a "no mode esrst" it goes back to SRST mode which is the default one: voice register global------------------------> mode is SRST by default unless you change it to cme. br, Nadeem Ahmed PS; Please rate all useful post. ... View more

enable the Fast Start on the H.323 GW on CUCM side, Yes they are referring to EO(Early offer) which contain SDP info refer to below for inter-networking doc http://www.cisco.com/c/en/us/td/docs/ios/voice/cube/configuration/guide/vb_8241.html Supported protocol interworking  Protocol In Leg Out Leg Support H.323-to-SIP Fast Start Early-Offer Bi-Directional   Slow Start Delayed-Offer Bi-Directional ... View more

One thing when  you unplugged the network cable and plugged it back again from the phone do you get the X Mark or Checked Mark? also what is the firmware version you are running on these phones ... View more

Really had a chance to look over this but i found one doc https://supportforums.cisco.com/document/6871/ip-phone-splash-screen-icons Regards Nadeem Ahmed ... View more

can you please share the .au file along with show tech from the router. Br, nadeem ... View more

Hello Syed, What is the CUCM version? Br, nadeem ... View more

Hello Matt, looks like this bug you are hitting. can you please confirm the current version and try the workaround . https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux00799/?reffering_site=dumpcr CSCux00799 Description Symptom: Cannot change the IP address of a device that has been changed from the VSOM GUI. Issue seen is a "Merge error". Conditions: When changing the IP address of an existing device in VSOM, and attempting to match the address on the VSOM GUI, change the value of the IP address in the VSOM GUI under the "Settings" section of the Camera in the "Access Information" subsection. The "Change" Button is pushed to get the value into the Database. Afterwards, the "Save" button is selected, where instead of matching, it will encounter the "Merge error". Workaround: A viable workaround is to perform a "Camera Replacement" using the same device, with a new IP address. This procedure does work but is more involved and changes the device UID. ... View more

Its RTU ... View more