Hi ,   Is Subscriber being installed across WAN ? check for ports [getting blocked] if firewall is installed .   you can check the link   https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/port/10_0_1/CUCM_BK_T537717B_00_tcp-port-usage-guide-100/CUCM_BK_T537717B_00_tcp-port-usage-guide-100_chapter_01.html     regds, aman ... View more

Hi, Please check for NTP reachability in Publisher.   regds, aman ... View more

Hi,   you can also refer the below link with Table 1.6 for details   https://www.cisco.com/c/en/us/td/docs/routers/access/4400/hardware/installation/guide4400-4300/C4400_isr/Overview.html#32890 regds, aman ... View more

Hi,   May be the PAKs have been already used for generating the licenses.   that is the reason u are getting this error. You can open a  case with licensing@cisco.com.   regds, aman ... View more

Hi ,   you can check the status of ntp from CUCM PUB using the command "utils ntp status". If it does not show Syncronised with stratum less than 5 , then , u need to check the ntp source else suggest opening TAC case for resolution.   regds, aman ... View more

Hi ,   Please have a look into the bug even it occurs while doing migration   Time sync issue betn VMHost & VM Instance during M1 migration CSCur94973   Description Symptom: Upgrade times out with the error: Command "/opt/cisco/install/bin/pmNormalizeGeneric /etc/opt/cisco/install/component_install_cmd_list" has exceeded timed threshold of 3600 seconds Conditions: Migration from 6.1(5)/7.x/8.x/9.x/10.0(1)/10.5(1) to 10.5(2) Workaround: Disable the VM's ntp sync with the ESXi host using the workaround mentioned in the below link:http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1189   regds, aman     ... View more

Hi,   If u are running CUCM 9 or above , u can run the below command which would give u Application username license management list users The same user is used to login into CUCM Administration page and ELM/PLM regds, aman ... View more

Hi Anil,   I was just  going through the link which talks about 443 port . https://www.cisco.com/web/fw/softwareworkspace/smartlicensing/SSMCompiledHelps/c_Smart_Software_Satellite_Setup.html Port 443 must be enabled for communications between the Cisco Smart Software Manager satellite and the Smart Manager. You can also refer the link for Direct Model which refers to the bug at the bottom https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/212915-configure-cucm-smart-licensing-direct.html   CSCvc94366 : CUCM smart license registration to CSSM does not accept the proxy port 443. regds, aman ... View more

Hi,   I checked the BE4K datasheet which says The optional BE4000 Digital Multiflex Trunk (MFT) modules listed in the table require the appropriate Cisco Packet Voice Digital Signal Processor Module 4 (PVDM4).  https://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-4000/datasheet-c78-738497.html   You can check the table in Datasheet under Ordering Information.   regds, aman   ... View more

Hi Vijay,   Both are contracts.   But with ESW , u can get only minor upgrades along with TAC assistance and not major upgrades.   If u have ESW, u won't be able to place order through PUT.   with UCSS, u can get major upgrades and TAC support for the upgraded version.   regds, aman   regds, aman ... View more