At the end of a service delivery, I have a need to submit a different service request, copying acros...

Ah ok. I did not bother to look at it from the Service Manager module... Thanks for the info.

In the prime service catalog, there is option for tasks where you can say after this task starts, pr...

I'm currently struggling really bad with this lacking feature as well, but as far as I am told, the ...

I could probably do it in the XSL, but my goal is to keep the agent configuration, parameter mapping...

Is there a way to attach any server-side workflows to service link inbound updates/data other than w...

Hmm... so even if you are using those parameters only in the outbound properties you still need to i...

Is there a way/option to make "Add review enabled" for the service, but not allow adding additional ...

Sorry... I do not have anything configured at the moment with outbound properties using the outbound...

Is this version 10, and by chance, did you add these parameter mappings after the fact; i.e. after y...

Does anyone know if there is a way to set priority of Tasks (individual tasks or all tasks at Reques...

After install, and successful login, you should see either "My Services" or "Service Catalog" under ...

Can you add the add-comments message using the inbound response transformation? I think this will ad...

This is great information, in a concise format. Thanks for sharing!