Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
shayonasul
Level 1
Level 1
Member since ‎11-24-2003
‎08-18-2017
Recent Badges
Awards

User Statistics

  • 89 Posts
  • 1 Solutions
  • 15 Helpful votes Given
  • 71 Helpful votes Received
Recent Badges
See all
1 Accepted Solution
30 Helpful Vote
10 Helpful Vote
1 Helpful Vote
50 Replies
20 Replies
10 Replies
5 Replies

User Activity

How to add additional IPCC 6.0 licenses?

03-26-2007
I have IPCC 6.0sr8 in production with Outbound Option (Dialer). We are looking to add few IPCC agents and Dialer ports as well. Can anybody point me to the right document or the steps involved in this process?Really appreciate your help.Thanks,Sulabh

How to determine if I have ICD Enhanced package??

11-15-2006
Can anybody suggest any pointers to determine if we have the ICD enhanced package or not? We have IPIVR 3.1(2), not quite sure if it's enhanced or not. Thanks in advance.

How to determine if I have ICD Enhanced package??

11-15-2006
Can anybody suggest any pointers to determine if we have the ICD enhanced package or not? We have IPIVR 3.1(2), not quite sure if it's enhanced or not.Thanks in advance.

IPCAS Training

06-13-2006
I will be attending this training in Boston and have gone through the training description. However I had a question and would like to know from someone who has attended it before or someone from Cisco. One of the objective covered is: Develop comple...

Wrapup Timer setting

03-30-2006
We have ICM6.0sr5. What is the registry setting that would change the agent state from 'Wrapup' to 'Ready or NotReady'? Does a change in this setting require reboot of the CTIOS server?Any help/pointers would be highly appreciated. Thanks
View more
Community Statistics
Member Since ‎11-24-2003 06:27 AM
Date Last Visited ‎08-18-2017 03:51 AM
Posts 89
Total Helpful Votes Received 71
Helpful Votes Given To