Hi, I'm running newly installed CUOM 9.0, the phone reports show all serial numbers as n/a.  All the requirements from the documentation seem to be met, but CUOM can't seem to get switch, port, or serial # details.  Any ideas? What should I be checki...

I have been asked to balance 3 servers with only 10% of traffic going to one and the rest going to the other two. What weights do I assign each of the 3 services to achieve this percentage? I can't find any information or documentation that goes into...

I have ACS 3.3 running on Win2k and am looking to upgrade. Would it be a better idea to get the ACS appliance instead? What are the pros/cons?

I have been putting off upgrading to LMS 2.5 due to bad feedback. Have the major bugs been fixed for the 2.6 version? Feedback would be appreciated for the windows version. Also, is there an upgrade path from 2.2 to 2.6, or is it a better idea to st...