Just checking before I reinvent the wheel.   Has anyone written a script to backup and restore the user specific settings for UCCX via the API?   Running into a situation with a merged LDAP tree where some branches become unavailable at times. This c...

If your UPN structure doesn't follow your LDAP structure, then LDAP auth from UCM will not work when using UPN as the userid.   So SSO largely makes this a non-issue except in the case of physical phones connecting via Expressway MRA which require UC...

When using the Java SDK, I start the connection and it works fine for a while. But then eventually I get a message like this:com.cisco.thunderhead.errors.UnauthorizedRestApiException: null: RestApiError with errorType: unAuthorized, errorData: NonBlo...