About dbonagir

dbonagir · 04-22-2019

Learn how Cisco contributes to 5G Technology 5 things to know about Wi-Fi 6 and 5G5G white paperCisco 5G cloud-to-client-networkHow 5G and Wi-Fi 6 work togetherand much more Tech blogs Are you ready for better user experiences with ...

dbonagir · 02-06-2019

Welcome IoT enthusiast! This Community is for you (Customer / Partners / Cisco Employees) to ask and answer technical questions about Cisco Kinetic. Everybody (incl. Cisco Employees) is encouraged to ask questions and everybody (incl. Customers & Par...

dbonagir · 10-16-2018

Hi, I need to get information from the UCCX about agents on call. I've read through the CTI documentation and it appears that I can get call information returned however I need the P-Asserted-Identity field from the SIP header. How can this be done?...

dbonagir · 10-16-2018

Hi all, In the call events, I can see the CSQID, and I would like to get the CSQName for that CSQID. Is there a CSQ Table which contains the CSQID and the corresponding CSQName? I looked into the CONFIG_CSQ_EVENT, but it seems like it only gives me ...

dbonagir · 10-16-2018

Hi all, When I receive a CALL_ESTABLISHED_EVENT, I see the answeringDeviceID is the agentID, and I am wondering if there is a way for me to find out the phone this agent is logged on? for example, the DeviceName / MAC of the phone where the agent is...

Member Since	‎11-05-2017 09:25 PM
Date Last Visited	‎09-02-2022 12:28 AM
Posts	226
Total Helpful Votes Received	17

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Wi-Fi 6 Launch Hub

Welcome to the Cisco Kinetic Community!

Extracting value of P-Asserted-Identity from CTI

Query CSQ Table?

Identify the phone an agent is logged on