Hello,My name is Jonathan and I am part of Small Business here at Cisco. I do apologize for all the trouble that you have expirienced with this RV320. I completely understand your frustation, however, would you allow us to help you?, if so we will ne...

Hello,My name is Jonathan and I am part of Small Business here at Cisco. Can you please explain a little bit more about the issue you are having, we need more information related to the following. -What is the model of the router that you are using? ...

Hello,My name is Jonathan and I am part of Small Business here at Cisco. Please try the next steps if you keep having the issue with the firmware, -Probably the reason that you get the error "Copy: Illegal software format", is because you tried to up...

Hello,My name is Jonathan and I am part of Small Business here at Cisco. I apologize for any inconvenience with this unit, please try the next steps. -Can you do the upgrade to te same firmware version again and test -Did you try also Internet Explor...

Hello,My name is Jonathan and I am part of Small Business here at Cisco. I apologize for any inconvenience with this unit, please let me know the following.-Have you checked the configuration on the port of the SG300 the settings should be the same a...