This is a Consolidated Outbound Call Report for CUIC 9.0 that is being made available to the developer.cisco.com community. It will not work in earlier versions as it will not import. Below is the developers note included as help in the report.When i...

These are a set of 3 Configuration Reports and 5 Drilldowns used as part of these Configuration Reports for CUIC 10.5 that are being made available to the developer.cisco.com community. They will not work in earlier versions as they do not import. Be...

EDIT: Based on user input we have now included a set of Daily Wrap Up Reports which report on summarized daily values. Additionally, a Wrap Up Code Count field is now included in the Agent, Call Type, Campaign, and Skill Group Wrap Up Reports. This f...