About muireadhachhagan

muireadhachhagan · 12-03-2012

How do you install a SSL certificate onto the UC560 for the SSL VPN? I have been trying to use the SSL VPN and getting certificate not valid errors, which I would like to remove by installing my companies wildcard cert on the system. I have looked al...

muireadhachhagan · 11-29-2012

Is there a way, on a PRI connection, to make the outbound caller ID information for SNR and call forwarded calls show the original calling party's information (i.e. the information the UC560 recieved from the Telco on the original call)? Right now th...

muireadhachhagan · 10-29-2012

Following the directions in the following post, I was able to get remote phones working with a UC560 and SA520W over a VPN connection.https://supportforums.cisco.com/message/3734746#3734746The issue I am coming across is that after about 45 minutes, ...

muireadhachhagan · 05-02-2012

Is there a way to adjust the volume for the MOH on the UC320? I see there is a volume slider for paging, but can't find one for MOH. I am getting complaints from a client that the music is too loud.Thanks,Greg

muireadhachhagan · 12-03-2012

With Telus in Canada, the Feature is called "CLID Screen Removal". Looking to see if we can get this active on the line.

muireadhachhagan · 11-30-2012

I have activated the IE message and checked the setting on the outbound caller ID. No love. I've opened a ticket with the provider regarding the CLIP no screen feature. I'll update when I have more information.Thanks,Greg

muireadhachhagan · 11-27-2012

In CCA, setup an extension as a Dialable Intercom on each phone and it will work.

muireadhachhagan · 11-06-2012

I had this issue last week. In my case, it turned out that the caller ID information was not being passed as a facilities IE Message. By unchecking the "Get Incoming Caller ID Name from Facilities IE Message" in the Telephony -> Ports andTrunks -> PS...

muireadhachhagan · 11-01-2012

I have resolved the issue. Strange as it may seem, as soon as I installed the Cisco switch we will be using at the main site, the remote site phones all registered and have been solid ever since.

Member Since	‎02-08-2012 01:03 PM
Date Last Visited	‎08-18-2017 03:53 AM
Posts	16

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User Activity

Install SSL certificate on UC560

Outbound Caller ID for SNR and Call Forward

UC560 Site-to-Site VPN traffic stops after 45 minutes

Adjust MOH volume

Re: Outbound Caller ID for SNR and Call Forward

Re: Outbound Caller ID for SNR and Call Forward

Directly Dialing a Phone's Speakerphone/Intercom

caller-id showing number but not name?

UC560 Site-to-Site VPN traffic stops after 45 minutes