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paul_1004
Level 1
Level 1
Member since ‎06-29-2016
‎07-31-2019
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  • 17 Posts
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  • 5 Helpful votes Given
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MOH has brief pause when transferring to other phone

07-02-2019
Hi All, We have a situation that is not a typical call centre but is using UCCX and performs most of what we need well.  There are a couple of things we have noticed that I would like to see if there are workarounds (I have created these as separate ...

UCCX presents second call even through first call not answered.

07-02-2019
Hi All, We have a situation that is not a typical call centre but is using UCCX and performs most of what we need well.  There are a couple of things we have noticed that I would like to see if there are workarounds (I have created these as separate ...

Call recording and transfer using mediasens

06-29-2016
We have selective call recording setup for all of our extensions.  The recording is through media sense and it works well for a single call.   When we transfer to another extension the recording does not continue.  Is there an option to allow the re...
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Member Since ‎06-29-2016 11:21 PM
Date Last Visited ‎07-31-2019 12:34 AM
Posts 17
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