Objective The Problem Reporting Tool (PRT) on the Cisco 8800 Series IP Phone allows you to collect and send phone logs to your administrator. These logs are necessary for troubleshooting in case you run into phone issues. This article aims to show ...

Objective This article aims to show you how to set your preferred language on the Cisco IP Phone 8800 Series Multiplatform through its web-based utility and phone GUI. Applicable Devices 8800 Series Software Version 11.0.1 Set Language Through...

Objective Setting up the Voicemail feature on the Cisco IP Phone lets your caller leave a message whenever you are not available to take the call. The message can then be retrieved at a later time. This article aims to show you how to set up Voicem...

Objective Enabling call waiting on the Cisco IP Phone 8800 Series Multiplatform Phone allows incoming calls to get through even if your phone is busy. If this feature is enabled, the caller will still be able to hear the other end of the line ring a...

Introduction A firmware is the program coded into the device to make it perform according to its capabilities. Just like software updates on a computer, firmware updates are typically improvements that the manufacturer has made to the code to fix pr...