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KomalJagtap26756
‎06-30-2021

Beginner
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30 Helpful Vote
10 Replies
10 Helpful Vote
1 Helpful Vote
5 Replies
1 Accepted Solution
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Member since ‎01-06-2020
35
Posts
50
Helpful
1
Solution

Re: Which URL should be fire for subscribe team stats

Created by in Contact Center
06-11-2021
06-11-2021
Hi , Yes, I am looking for queue stats and using Unified Contact Center Express 12.5 lab. Is there a...

Which URL should be fire for subscribe team stats

Created by in Contact Center
06-10-2021
06-10-2021
Hi there, For team subscription I have fired this URL : /finesse/api/Team/TheA/Users In response I a...

How to auto refresh team stats for supervisor

Created by in Contact Center
06-01-2021
06-01-2021
Hi there, We have developed customer web desktop using Cisco Finesse rest API’s and everything is wo...

Re: How to automatic refresh page for supervisor.

Created by in Contact Center
05-28-2021
05-28-2021
Hi, We are developing custom supervisor desktop using Rest API’s and want to know how can we auto re...

How to automatic refresh page for supervisor.

Created by in Contact Center
05-27-2021
05-27-2021
Hi all, I am looking for some help with this, I want to refresh the team data for supervisor and dis...

Re: Throwing error as 415 (Unsupported Media Type) after sending GET request for Supervisor Team Data.

Created by in Contact Center
05-08-2021
05-08-2021
Problem got solved. Thanks dekwann.

Throwing error as 415 (Unsupported Media Type) after sending GET request for Supervisor Team Data.

Created by in Contact Center
05-05-2021
05-05-2021
Hi there, I am sending request for getting team data, URL is correct but its showing error 415 (Unsu...

Re: How to get SystemInfo with get method in finesse.

Created by in Contact Center
01-22-2021
01-22-2021
Hi Denise, When I am sending request to finessse for systemInfo ,the response came from that request...

Re: How to get SystemInfo with get method in finesse.

Created by in Contact Center
01-22-2021
01-22-2021
Hi, Thanks Denise. Its working now. As I am getting proper response of systemInfo but it works only ...

How to get SystemInfo with get method in finesse.

Created by in Contact Center
01-17-2021
01-17-2021
Hi there, I am facing some issues while implementing GET method for SystemInfo.I want to check the s...

How to replace one URl with other when server fails in Finesse

Created by in Contact Center
12-25-2020
12-25-2020
Hi there, I am facing some issues for replacing URL when server fails.I have configured following UR...

Re: How to get Team data for Supervisor.

Created by in Contact Center
08-19-2020
08-19-2020
Hi Anthony , I am not trying from Postman .I am trying from REST request.I am passing this (calling ...

Re: How to get Team data for Supervisor.

Created by in Contact Center
08-19-2020
08-19-2020
Hi Denise, I am already making the REST request to get data from team as you specified the API link....

How to get Team data for Supervisor.

Created by in Contact Center
08-18-2020
08-18-2020
Hi there, For Supervisor,there should get Team Information assigned to that supervisor.I have done p...

Re: Wrap Up Reason not setting for UCCE .

Created by in Contact Center
08-08-2020
08-08-2020
Hi, We detect actual problem for UCCE wrapup reason code. In UCCE,at one time,agent can select only ...
Public Statistics
Date Registered ‎01-06-2020 04:20 AM
Date Last Visited ‎06-30-2021 12:36 AM
Total Messages Posted 35
Total Helpful Votes Received 50
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