Hi,is there any way to view OVER TIME (so a sort of Historical Reporting) how many agents were logged on concurrently?We need this to do some capacity-planning on the number of extra seats we have to purchase.We run IPCC-Express version 4.0.4Thanks a...

Hello All,does somebody have a nice sample script to put on the 'Idle-URL' in Callmanager 3.1?Any hints are greatly appreciated!Best regards,Bruno