Hello there,We're looking for some advice on how to purge or archive old messages from ServiceLink.  We're looking to retain one month's worth of data.Is it possible to do this?Many thanks.   

HiJust wondering how other organisations deal with service items that need to be decommissioned. As we don't have any formal asset management or CMDB solution in place, we're hoping to leverage LifecycleCentre as much as possible.We've setup services...

Deactivating terminated staff in RequestCentreHello there,I'm after a bit of advice and I can't seem to find an existing topic here.We're currently running version 2008.3 SP7 and are looking to delete or deactivate staff in RC automatically when they...

We've got a new package of services to migrate with a changed site authorisation structure, does anyone have tips for beginners on migration?We are concerned about services that are currently being approved using the existing site authorisation struc...