About KP-Lewis

KP-Lewis · 06-25-2021

Got an odd issue. We have an FXS card with our fax number of 0267. When we call the number, it will go to a general greeting. I don't know why the line is being forwarded to the general voice greeting. We haven't messed with any settings on the FXS b...

KP-Lewis · 02-26-2021

I have an existing number of 3200 that I want to forward to a System Call Handler number of 5847. I can dial 5847 and all the prompts work with no issues. But when I add the 5847 number to the call forward of 3200, all I get the voicemail message. I...

KP-Lewis · 02-10-2021

I need some help with something. I have an existing Main line (ext 1000). I was tasked with creating an Auto-Attendant that only becomes active after 5 pm. During the day (8am to 5pm), the line will go to ext 2000, after 5 pm until 8 am, the line wi...

KP-Lewis · 03-26-2020

llo Everyone, I am new the cisco forum and I have a really dumb question. I seems to have forgotten the name of a feature in CUCM. I am looking to create a auto directory that ties into an existing name. For instance, when anyone calls our main exten...

KP-Lewis · 06-28-2021

Sorry for the delay in responding. I was able to confirm it is a FXS line that is being used for a POTS fax line. I wrote FXO incorrectly. Sorry about that. Attached is the setup we used for the FXS card. I'm still at a lose on this.

KP-Lewis · 06-25-2021

I unchecked them but then it just hung up automatically. I tried a different combo of things to uncheck, it would hang up right away or to the general auto-attendant greeting.

KP-Lewis · 02-26-2021

https://community.cisco.com/t5/ip-telephony-and-phones/call-handler-forwarder-issue-help/m-p/3086019 this post helped.

KP-Lewis · 02-26-2021

I figured out the issue. Go got CUCA (Cisco Unity Connection admin), call management>call routing>Forwarded Routing Rules. Found my number of 3200 and changed the Call Handler to my new greeting. It was able to call the system handler and it worked.

KP-Lewis · 02-10-2021

I think that is where I am getting stuck at. I created the ToD schedule in my CUC, but I cant create a new system handler with an existing number. Where can you add the ToD to an existing number?

Member Since	‎03-26-2020 12:47 PM
Date Last Visited	‎06-28-2021 09:33 AM
Posts	10
Total Helpful Votes Received	5

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Fax line goes to general greeting

Forward existing number to call handler

Set up auto forwarding from 1 main line to 2 numbers

Forgot the name of a feature in CUCM

Re: Fax line goes to general greeting

Re: Fax line goes to general greeting

Re: Forward existing number to call handler

Re: Forward existing number to call handler

Re: Set up auto forwarding from 1 main line to 2 numbers