About Ariel Gonzalez

Ariel Gonzalez · 09-17-2015

There was a post the other day in Reddit about cheap SSL certificates. Have any of you deployed these certs in a CUCM / Expressway cluster? Expressway certs are special in that they need to be both client and server certs at the same time, however th...

Ariel Gonzalez · 06-09-2014

I have a Main script, where DTMF is working correctly, that then Redirects calls into other script's Route Points. The second script that receives the calls seems to not request DTMF resources and therefore cannot handle DTMF events.The call flow is...

Ariel Gonzalez · 02-12-2013

UCCX configured with an outbound IVR campaign will make the call, however there is no audio.When troubleshooting, I notice that the media IP being used is 0.0.0.0. This is the IP being sent in the SIP INVITE message generated by the UCCX server:Conte...

Ariel Gonzalez · 10-11-2016

Not proud of the "solution" but I just set it to always use an MTP for all calls coming in through that SIP Trunk. I have not seen this problem again in other customers, so I don't know if there is something strange in that specific configuration, if...

Ariel Gonzalez · 06-10-2014

I'm not at the customer site, but will get the logs as soon as I can.Dialing directly into the 2nd trigger will invoke the MTP and DTMF will work. The problem seems to be only after a redirect.I will also try to create a test case script, since I can...

Ariel Gonzalez · 06-09-2014

Subscripts are a pain to debug. I do use them, for Business Hours and Holiday type scripts. If this problem turns out to be a "feature" not a bug, then I might just be forced to use subscripts all over.

Ariel Gonzalez · 08-12-2013

Actually my problem was that UCCX does not support a SIP provider for Outbound Campaigns. There is a document somewhere saying that it only supports TDM (PRI, T1) legs to the PSTN.

Member Since	‎02-12-2013 11:11 AM
Date Last Visited	‎03-16-2021 04:04 PM
Posts	8

User Statistics

User Activity

Cisco CUCM & Expressway SSL Certs

No DTMF in UCCX after Call Redirect to another script.

UCCX SIP INVITE with 0.0.0.0 SDP media target

Not proud of the "solution"

I'm not at the customer site,

Subscripts are a pain to

UCCX SIP INVITE with 0.0.0.0 SDP media target