Level 1
Level 1
Member since ‎12-09-2016

User Statistics

  • 28 Posts
  • 0 Solutions
  • 10 Helpful votes Given
  • 5 Helpful votes Received
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Hi, i have one question about the Smart Net. I done a upload in Collector to the Smart Net and it didn't taken the information about the equipment.I try more than one time the upload, but didn't solved. Before, the Smart Net works normally and showed...
Hello team, my "not recognized" report are showing me the error "FALLOUT REASON: Input Processor:MAC convertion not found" on devices like Cisco 7841 and Cisco ATA 187. How i can solve this problem? Can you guys help me? 
Hi Team, I have access to SNTC with my login ( sntc@atelecom) and we can see uploads made from CSPC  installed on the customerBut when my customer logon to their SNTC Portal , they can´t see this upload made, last upload done appears as 28 septembreN...
HelloWe have more than one active collector in production. We would like to remove the collection rights on the SNTC Portal.However, when we try to delete the authorization for the collector, we get the following error: Collector deactivation failed....
Hello, we just re-installed a new collector and had successfully uploaded the data to the portal. I am the DA of the portal and i can see the upload success but the client is not able to see the upload when he/she logs to the from ...
Community Statistics
Member Since ‎12-09-2016 10:32 AM
Date Last Visited ‎07-08-2022 03:19 PM
Posts 28
Total Helpful Votes Received 5
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