About sntc

sntc · 05-11-2022

Hi, i have one question about the Smart Net. I done a upload in Collector to the Smart Net and it didn't taken the information about the equipment.I try more than one time the upload, but didn't solved. Before, the Smart Net works normally and showed...

sntc · 08-17-2020

Hello team, my "not recognized" report are showing me the error "FALLOUT REASON: Input Processor:MAC convertion not found" on devices like Cisco 7841 and Cisco ATA 187. How i can solve this problem? Can you guys help me?

sntc · 01-15-2020

Hi Team, I have access to SNTC with my login ( sntc@atelecom) and we can see uploads made from CSPC installed on the customerBut when my customer logon to their SNTC Portal , they can´t see this upload made, last upload done appears as 28 septembreN...

sntc · 11-27-2019

HelloWe have more than one active collector in production. We would like to remove the collection rights on the SNTC Portal.However, when we try to delete the authorization for the collector, we get the following error: Collector deactivation failed....

sntc · 11-27-2019

Hello, we just re-installed a new collector and had successfully uploaded the data to the portal. I am the DA of the portal and i can see the upload success but the client is not able to see the upload when he/she logs to the services.cisco.com from ...

sntc · 05-20-2022

Hi Gaurav, I hope you doing well, Thank you for your time with this problem. Now the SNTC is working. And thank you again to clearing my doubts! Best regards, Bruno Queiroz

sntc · 05-16-2022

Hi Gausing, I hope you doing very well, The email ID is sntc@atelecom.com.br Sorry for the delay in response. Best regards, Bruno Queiroz

sntc · 05-11-2022

Hi Gausing, Portal Name - ASSOCIACAO DAS PIONEIRAS SOCIAISCSPC ID - 0009058977. Best regards, Bruno Queiroz.

sntc · 08-24-2020

Hello Jofrumki, thanks for the reply.So, this is normal? I cant handle the devices correctly on my SNTC, as they are in the "not recognized" report. How i can solve this?

sntc · 08-19-2020

Hello Jofrumki, i will contact you in a private message.

Member Since	‎12-09-2016 10:32 AM
Date Last Visited	‎07-08-2022 03:19 PM
Posts	28
Total Helpful Votes Received	5

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SNTC

Input Processor - MAC convertion not found

SNTC user can´t view uploads done from CSPC

Error Collector deactivation failed

Client Upload Error

Re: SNTC

Re: SNTC

Re: SNTC

Re: Input Processor - MAC convertion not found

Re: Input Processor - MAC convertion not found