I have been using Sharp.Xmpp - https://github.com/pgstath/Sharp.Xmpp - to subscribe to events. It works just fine so far...but now I have to connect on the secure port.I don't know much about certificates, but as far as I can see, we expect a server ...

Hi When we have tested previously, we have subscribed to XMPP events on port 5222 - is the secure version on port 5223 also available?We are using the Lab for UCCX v 12.0

Is it possible to connect to the lab while running in an RDP session? Our test server is a VM that we contact via RDP, an it in turn should connect to the Lab setup.

One of our customers has a feature, where a caller (our customer's customer) is asked to enter his/her social security number before being sent on to the call takers.Is that something we should be able to find in the XMPP events Finesse sends out or ...

'm listening to the Dialog XMPP events, but don't seem to get any messages for mute/unmute. I get for everything else (for instance hold/retrieve). Is that correct? I notice, that the DialogState enum has PAUSED listed under non-voice (that was the c...