Anthony Hood
Member since ‎12-21-2016

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Having an issue with a customer calling in , asking to be transferred and when the destination phone rings and the user picks up , customer gets disconnected.  I could use some help as I am relatively new to cisco systems.
I am having an issue where one of our business locations is encountering dropped calls when transferring.  Customer calls in > user picks up >customer asks to be transferred to **** > user transfers caller to ****> **** picks up and call instantly dr...
Hello, i am relatively new to the cisco systems.  I have a user that on the cisco desktop agent forgot their password, where can i reset this? I am pretty sure they are inputting the wrong password but i do not see anywhere i can actually reset or ch...
The user is set up using ip communicator.  While she is at the office, she can make calls and be heard normally but if she receives calls, she can hear the caller but the caller cannot hear her.  This does not happen when she is connected by VPN from...
I have one user who recently received a new extension due to her experiencing issues before I started.  She can have an external call transferred to her but any external calls that try to use her new extension are sent straight to her voicemail and a...
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Member Since ‎12-21-2016 12:33 PM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 12