The metal/material used on the hookswitch has a corrosion issue.  Cisco said the failure rate wasn't high enough to warrant a recall, but we continue to have failures in our organization.  I hear Cisco may be making some production changes in the fut...

There appears to be a corrosion issue with the metal used on the hookswitch hardware in the phone.  Engage your Cisco rep.

My organization is also experiencing the issue.  It is occurring on 8845 and 7841 phones globally.  It occurs on phones in offices and on production floors (unconditioned spaces).  We have sent phones to the software and hardware BU, without resoluti...