About pingaunis

pingaunis · 01-08-2020

So short story, CUIC ver 10.5. Someone previously created a custom report based off Agent Skill Weekly Historical. They made some minor tweaks to the report definition. The report works with any dates were the week includes only 2019 or 2020 data. If...

pingaunis · 11-08-2013

We had an analyst change the name of a CSQ. Now on the CSQ Activity Report it's showing the data for the previous name and the new name. Is there a way to combine the data. Tallying the amount of calls is easy but combining the avaerage time to aband...

pingaunis · 10-28-2013

I am trying to get a Simple name to display along with DNIS and ANI when a call comes to CAD Agent. I have seen an example (http://www.cisco.com/image/gif/paws/46023/QA-SetupScreenPOP.pdf) of how to do this using Set Enterprise Data Step. I try setti...

pingaunis · 10-17-2011

The call managers which were setup before I started seem to have far too many certificates. I can't imagine they are all being used. I would think we would have 3 for web and 1 or 2 for ldap. I'm still green in the cert space. Can anyone help direct ...

pingaunis · 09-13-2011

I have Unity Connection 8.5.1. It is setup for LDAP Sync. It's set to use LDAP Authentication for users. The passwords and search bases are correct becasue I can authenticate for inbox/PCA and admin. It's using SSL and I have changed the Server infor...

pingaunis · 01-18-2017

What was the resolution?

pingaunis · 07-26-2016

Hey Jonathan, Thanks for the feedback. It's been a while but if memory serves me we ended up having to replace a bad compact flash card. I am pretty sure we tried reloading and it hadn't resolved it. Thanks! Pete

pingaunis · 10-28-2014

Hi, I'm having the same issue. The link included in the resolution does not work for me (Restricted File or Application - Error 403). Do remember or have notes as to what the resolution was? Thank you in advance.

pingaunis · 11-12-2013

Hi John,I am wondering two things based on your post. Is there a way to determine if the number of registered devices is close or exceeding this parameter? Do you believe that being close to the maimum or exceeding the maximum is causing the disconne...

pingaunis · 10-30-2013

Not Sure if Anthony can answer your question. I'm failrly new also. We are displaying a name based on the application being called. It sounds like you need to do a data base dip with the customer number so it can return a name.

Member Since	‎02-21-2008 01:26 PM
Date Last Visited	‎01-10-2020 12:13 AM
Posts	21

User Statistics

User Activity

CUIC - Different Data Results

UCCX - CSQ Name Change

Enterprise Data Screen Pop

What certificates are needed for CUCM?

CUC 8.5.1 IMAP - LDAP Authentication

What was the resolution?

Hey Jonathan,

Hi, I'm having the same issue

7975G IP Phones Unregister from CUCM

Enterprise Data Screen Pop