Hello,   Firmware image for 7925g is installed on the call manager server. But, it dosen't appear in 'firmware load information'. Wireless phone is 7925g with App Load ID: CP7925G-MFG-F.3.LOADS Call manager is running on version 4.2   Any help would be much appreciated. Thanks in advance.   Abhishek ... View more

Hello, I am having Call Manager 4.2 with 2811 router configured as MGCP Gateway. Was having only one main number coming through the router to the reception phone through the router and then to CCM. It was configured on the Gateway configureation --> Endpoints and was forwarding to the reception phone. Due to a new requirment of having another number for some managers, we have got 2 more numbers thriugh the same PRI line and want to trasnfer based on Called number. I have removed forwarding from the gateway configuration and created traslation patters for the same.  The traslation pattern says, the main number ( called number and then forward to the corresponding extensions. But always, the calls are getting diverted to reception phone and not other phones. The traslation pattern doesnt seems to be working.. Your advices are highly appreciated. Regards, Gokul ... View more

Hello, One of my customer had purchased Cisco Call Manager 4.2 and Cisco Unity 4.X 3 years back.. They had implemented the Call Manager at that time and using the setup. The Unity was not implemented during that time due to some reasons. Currently as a part of upgrade process, they wanted the Unity 4.X also implemented before they purchase the latest versions. They have not registered the Unity License (PAK) at that time and the same is missing now.. I have tried to get the same info from the vendor where it is purchased without much luck.. Is there anyway we can findout the PAK for the Unity 4.x using the MAC address of the MCS Server for Unity, or the CCM Server details which was purchased along with that? I have already contacted Cisco Global Licensing Operations team via email and still waiting for an answer. Your advice on this regard would be greatly appreciated.. Regards, Gokul ... View more

Hi there, Good Day to you.. I am facing a strange issue..I am using Cisco 2851 CME with 7.1 version. The setup is  running for 1 year now.. For the last 1-2 months, the calls are getting  stuck in the router.. The exact issue is as follows..The calls are  transferred from an extension and on the router the call is still  active, so that the user cannot receive any more calls.. The case is  open with Cisco for 2 months without any solutions. They asked to do No call-park sys app and update the IOS. Both didnt help.. Calls are stuck  in particular dn. The below mentioned calls were disconnected by the  user long time back and are still showing in the router  as active. when  we check with the "show call active voice brief" command. The only solution we found that to restart the router. The extension  198 is the number in which the IVR is configured. Also we had found that  the calls are getting stuck in some of the other dn's which are doing  the call transfers frequently. We have upgraded the IOS to the latest  version and there is no luck. The issue is mainly hapening on reception DN, Customer Service, etc. who always tranfer the calls. Below is one of the log.. Telephony call-legs: 4 SIP call-legs: 2 H323 call-legs: 0 Call agent controlled call-legs: 0 SCCP call-legs: 0 Multicast call-legs: 0 Total call-legs: 6 120D : 6121 65757510ms.1 +50 pid:123 Answer 39116236 active dur 03:41:21 tx:2883/484344 rx:388/62080 Tele 0/0/0:15 (6121) [0/0/0.3] tx:13280420/13226430/0ms g711ulaw noise:-84 acom :45  i/0:-27/-59 dBm 120D : 6122 65757520ms.1 +30 pid:40005 Originate 198 active dur 03:41:21 tx:388/62080 rx:2883/461280 IP 10.10.10.3:28812 SRTP: off rtt:0ms pl:57660/150ms lost:0/1/0 delay:55/55/75m s g711ulaw TextRelay: off media inactive detected:n media contrl rcvd:n/a timestamp:n/a long duration call detected:n long duration call duration:n/a timestamp:n/a 1210 : 6146 65920180ms.1 +40 pid:123 Answer 39116236 active dur 03:38:38 tx:2231/374808 rx:92/14720 Tele 0/0/0:15 (6146) [0/0/0.6] tx:13117760/13075910/0ms g711ulaw noise:-84 acom :45  i/0:-26/-61 dBm 1210 : 6147 65920190ms.1 +30 pid:40005 Originate 198 active dur 03:38:38 tx:92/14720 rx:2231/356960 IP 10.10.10.3:28824 SRTP: off rtt:0ms pl:44620/70ms lost:0/1/0 delay:55/55/75ms g711ulaw TextRelay: off media inactive detected:n media contrl rcvd:n/a timestamp:n/a long duration call detected:n long duration call duration:n/a timestamp:n/a ... View more

Hi there, I have two queries on certifications. We are currently Select Certified Partner for SMB with Cisco. I have 3 certified individuals ( CCVP - 1, CCNA - 1, CSE -1).. Question - 1 With the above 3 certifications ( CCVP, CCNA, CSE) am I eligible for Premier Partership? Also along with Premier, can I have some specalization partership on Unified Communication ( Since I have CCVP already) Question -2 On the Silver Partnership requuirment, I see that for Advanced Unified Communications we need to have CCVP, CSE and CCDA.. And there is a note in the cisco site that, CCIE=2.. So do we need to have 2 CCIE to have Silver or the above certification itself will do? Your advice on the above will be greatly appreacieted.. Regards, Gokul ... View more

Hello, I am searching for a replacement model for Linksys WET 11 bridge... I have been using this for connecting my games to a Wireless Access Point.. Since this bridge is not available, I have got new WET610N and connected.. But it gives so many issues on broadcasting and other issues.. Please advice as what is the replacement model for this WET11 bridge.. Regards, Gokul ... View more

Hi there, I have a cisco 2950 series which is already connected to my existing network.This switch is replicated with vlans from the core switch 3560 where the VLANs are configured. The switch is in vtp client mode.All other switches in the existing corporate network are also cisco 29xx series. We have a new office set up with cisco small business pro ESW 520 switches in this new premises.The ESW Pro is connected to the above mentioned 2950 using fiber optic cable. I can see the switches each other as cdp neighbours in both the switches and from the switches, i can ping each other, but I am really stuck up in replicating vlans to the new ESW 520 series switches from the 2950. The trunks configured are allowed for all vlans on the 2950 switch but none of the vlans are replicated to the esw 520 thrugh this trunk. whats the procedure to get all the vlans in the 2950 switch replicated to the newly connected ESW 520 using the established fiber connectivity. Thanks & Regards, Gokul ... View more