Hi Guys,I am having problem with my inhouse project and I need your assistance. The problem is CFA (Call Forward All) to Voicemail gives me one ring then busy tone. It looks like codec to me but I cannot figure out how to execute it. Here are my call...

Hi Folks,Last month, I had encountered this incident "Another supervisor just logged in with the sameID you are logged in with" when I launched the CSD. When I looked at other supervisors account of the same team we were just the two of us. We are us...

Hi Everyone,Our users are unable to answer the call from their mainline number call forward to their mobile. I have trimmed down the possible culprit and that is possibly in the scripting. I have adjusted the Ring No Answer Sec in the UCCX and it the...

Hi Everyone,This is my first time to post and seek assistance from you guys. I am also a newbie when it comes to call manager administration. Here is what i haveCall Manager 6MGCPCisco 2821A Number = Calling PartyB Number = RedirectedScenario:Caller ...