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ehtasham.malik
‎03-19-2021
Beginner
Expertise: VXML Development, Java Development, Cisco Finesse Gadget Development, Customization, Automation. CTI Development.
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20 Replies
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Member since ‎01-05-2017
59
Posts
21
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Re: How to remove element Data in the Cisco VXML Application

Created by in Contact Center
03-16-2021
03-16-2021
bcz the logic I have is based on the element data, not with the sessionData.

Re: How to call HTTPS Service in Cisco CVP VXML Application

Created by in Contact Center
03-16-2021
03-16-2021
Thank you for your answer. I think you are doing this authentication in the stand-alone application ...

How to call HTTPS Service in Cisco CVP VXML Application

Created by in Contact Center
03-16-2021
03-16-2021
Hello Gents,We have Rest Webservice which we have integrated in UCCE (VXML ) application. This web-s...

Re: How to remove element Data in the Cisco VXML Application

Created by in Contact Center
02-24-2021
02-24-2021
Nope, both are not working I am not able to delete the element data from Java Action Component.

How to remove element Data in the Cisco VXML Application

Created by in Contact Center
02-22-2021
02-22-2021
I have a VXML Application using CCE 12.0, I have set few element data in the application. At one poi...

Re: Customer Connection Notification in ICM Call Route Patter

Created by in Contact Center
12-04-2020
12-04-2020
I have some integration on my CTI Interface, as I have developed CTI Interface based on the Finesse ...

Customer Connection Notification in ICM Call Route Patter

Created by in Contact Center
12-03-2020
12-03-2020
We have a requirement to initiate an outbound call via ICM Route Pattern, however when we initiate a...

Re: Whisper Coaching Plays Supervisor voice on customer's IP phone

Created by in Call Control
11-01-2020
11-01-2020
Yeah, as for as I know, this issue is still happening !!

Re: Whisper Coaching Plays Supervisor voice on customer's IP phone

Created by in Call Control
10-29-2020
10-29-2020
@WajidPurayil54221 you can search on this bug portal https://bst.cloudapps.cisco.com/bugsearch/bug/C...

Strophe XMPP Connection with Finesse

Created by in Contact Center
10-28-2020
10-28-2020
We are developing a CTI web client by using the Strophe library. We are having a few critical issues...

Re: Sync Subcription for Finesse on WebPage

Created by in Contact Center
10-26-2020
10-26-2020
Thanks, @dekwan for your reply. So if we blindly follow the events we received from the Finesse, the...

Sync Subcription for Finesse on WebPage

Created by in Contact Center
10-26-2020
10-26-2020
We are developing a CTI web client by doing integration with Finesse (REST API & XMPP) by using the ...

How to change Agent Precision Queue Attribute value from Rest API

Created by in Services Discussions
04-03-2019
04-03-2019
Hello I need to change agent PQ Attribute value from the Rest API. For Example, an agent has PQ attr...

How to get Agent Password in Finesse Gadget (Finesse Running in SSO)

Created by in Contact Center
01-29-2019
01-29-2019
We have 3rdParty application which requires agent username and password, I can get agent username an...

Re: Outbound Dialer IVR needed to Dial DID plus end user extension

Created by in Contact Center
08-27-2018
08-27-2018
If I got your question correct, you are importing contacts+extension in the import file. So now you ...
Public Statistics
Date Registered ‎01-05-2017 11:39 PM
Date Last Visited ‎03-19-2021 12:01 AM
Total Messages Posted 59
Total Helpful Votes Received 21
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