ayuda, no he podido generarl new CSP-C entitlement en el portal de smarnet total care. me indica: Entitlement file generation failed. Please try again. If the issue persists, find help in the community.
I have done what you tell me but NOVACERO continues to appear on the SNTC portal.remove the company from the following link as recommended by support (https://rpfa.cloudapps.cisco.com/rpfa/profile/requestorupdate_association.do), but I still can't so...
I have returned to https://cdceb.cloudapps.cisco.com/csam and verify that everything is correct. But NOVACERO SA still appears in the SNTC portal and it does not allow me to generate the CSP-C.
I have realized that the company with which the SNTC portal was associated is Novacero SA and it should be Cintac SA, could that be causing the problem?
