About shinajcm

shinajcm · 02-25-2019

Hi All, For my CUCM Cluster i got 2 sip trunks which are directly talking to the service provider IP address. I can the patterns using the RL contains one RG which contains 2 devices(SIP Trunk) and the algortihm is TopDown. We can see if we run the...

shinajcm · 10-02-2018

Hi All, I got 2 application coming to same CSQ one Agent reported he/she is getting second call while handling and taking the first call. Second call which went to Agent line 1 which is ACD line and he was already on another call, which went to v...

MOH not working for all users · 05-03-2018

Hi All, CUCM: 10.5 Resides on 2 datacenter Phones are located in multiple location.Gateways are also located in the datacenter. When users in the server puts on hold the other user is able to hear the Telco MOH. Checked one phone and made changes i...

shinajcm · 05-03-2018

Hi All, Currently my settings is never expire in the voicemail password policy. If i gave the cisco recommended days of 180, do my exisiting users in the voicemail server need to change their password immediately or they will get 180 days grace per...

shinajcm · 01-23-2018

Our callmanager cluster is 9.X and customer want to use jabber only for call facility. They have IM and presence server as well, but they dont want that feature. How we can achieve this scenario. Is there any global parameter we can change and achi...

shinajcm · 03-11-2019

Hi Shalid,I will work on this and update you.

shinajcm · 03-11-2019

Hi All, I have the same issue of around 5 to 6 second delay and lot of calls are not getting tagged to it. How can we reduce the timer and fix the issue. Version is 10.5

shinajcm · 02-27-2019

Hi Jonathan, i want the current Primary Trunk to be used for all the calls not the second device so i cannot change it. Is this issue occuring because i am adding 2 trunk in the device is that casuing the issue. Where i can see there are ports or d...

shinajcm · 02-26-2019

Hi Shalid, We can see most of the calls going through the first trunk but around 4% calls are going through the second trunk which should not happen. Previously we had only one trunk which is currently the second one which we will use only when the...

shinajcm · 02-26-2019

I want the Top device to take the calls for me and the second device if the first Trunk is full it can accept 150 calls according to the provider.We didnt try to change the order.

Member Since	‎01-12-2017 10:32 PM
Date Last Visited	‎03-14-2019 11:42 PM
Posts	31

User Statistics

User Activity

CUCM 10.5.2 Route Group with TOPDOWN Algorithm is using second path once the primary is up

UCCX 10.6.1.11001-31 Agent getting 2 Call while handling the first call

MOH not working for all users

CUC Authenication policy for the voicemail users

Jabber only for calls no need of presence using VDI

Re: CUCM 10.5.2 Route Group with TOPDOWN Algorithm is using second path once the primary is up

Re: Hi,

Re: CUCM 10.5.2 Route Group with TOPDOWN Algorithm is using second path once the primary is up

Re: CUCM 10.5.2 Route Group with TOPDOWN Algorithm is using second path once the primary is up

Re: CUCM 10.5.2 Route Group with TOPDOWN Algorithm is using second path once the primary is up