Hi,Try CXInfinity. It has all you need. Bot solution for social, website, WhatsApp and more for Cisco UCCX and UCCE. The omnichannel bot solution will allow you to handle customer queries across channel with ease. Leave the Level 1 queries to InfiBot...

Hi Erick, I don’t have any code but few days back I was wondering for a solution that can integrate my Finesse UCCX with WhatsApp when I found CXInfinity. This omnichannel solution seamlessly integrates all WhatsApp, social, chat and other digital ch...

Hi Sinan, I recently had the same concern of integrating social channels with the Cisco UCCX contact center setup. CXInfinity solved all my issues. This omnichannel platform seamlessly integrates WhatsApp, Facebook, other social, chat, email and even...