Can anyone help me with this issue. I have all interfaces on a 24 port switch programed the same, but I get these random single ports that can't access anything on the network. You can see in this example port 5 is configured the same as the ones aro...

Does anyone have any experience with the brand KNTech or Koon Tech? I am trying to get it set up in CUCM as I would any other phone and it's not working. I have the CUCM side of things all set up, device, user, digest creds, mac address, all set up. ...

I am not a phone systems person. But I am IT at a small company so I end up doing most everything. I'd also like to add that my predecessor left NO documentation, things worked, so I don't try to change anything until it breaks. I am documenting ever...

I have an agent that goes into the queue, answers a phone call but then will get another call while still on the phone. I can find these instances in agent state details and it shows then as Ready>(Agent gets call)>Reserved>(Agent begins the conversa...

At our DR branch we have two ISPs running currently. I am trying to get all the Zerto traffic to go on one ISP and everything else to go to the other. I have attached the Packet Tracer picture to see the topology. I have never done PBR before but tal...